Susan H Hqf

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Hi, my name is Susan Holder, and i need your fax...

Hi, my name is Susan Holder, and i need your fax number, because I need it for my housing application.
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ERNIE G Wkm
map-marker Scottsdale, Arizona

BUYER BEWARE

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
This stuff may be the greatest thing since "sliced bread", however, I don't know or care to. Just do an online search of "Vero Revive" BEFORE you order and be aware of the TIME LIMIT afforded you to cancel your order. I have absolutely no idea how efficacious this product is as my compliant is based on how deceitful my experience with this company's marketing and customer service was. My credit card was charged $4.95 with a re-curing charge of $93.87 (ostensibly because I didn't cancel within a time-limit). Upon contacting the company by telephone and eventually insisting to be transferred to a supervisor, the representative simply disconnected my call. I immediately contacted my credit card company who connected me with a Vero representative who was willing to give me some discount on the $93.87. which I flatly refused stating I would not be satisfied with anything less than the full refund of $93.87; especially being I had received absolutely nothing from them. She claimed that something was sent through the USPS and provided me a tracking number. I will research how truthful that is tomorrow when I contact the postal service. Eventually she agreed and said a full refund of the $93.87 would follow within a 3-10 day period. My VISA credit card rep. remained on the line during this entire exchange and made sure I would receive the refund.
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Reason of review:
Return, Exchange or Cancellation Policy

Preferred solution: Provide prospective buyers to be aware of cancellation time-limits

Therese C Mru

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Try to return item

No call or email back No person to talk to Said on recording would send label. But none sent
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Elaine S Ebn
map-marker Biddeford, Maine

Ripped OFF!!

I ordered and paid the 4.95 fee charged for a "free sample" of the moisturizer as well as the same for the other VERO revive eye serum and 10 days later was charged 93.79 and 93.87 by Health Haus and Velvet Wellness as well as two 94 cent fees for INT TRANS (international transit". I'm not happy... and I haven't received any additional product to return to them. The product seems fine, but this business practice is horrible! Elaine Shippee Acton Maine
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Loss:
$190
Pros:
  • Offer of five dollars each and the products
Cons:
  • Scam that cost me one handred and ninty dollers
Reason of review:
Order processing issue

Preferred solution: Full refund

1 comment
Guest

I too ordered the free samples and was later charged a total amount of $197.67. No where was there anything about a continuing subscription or additional charges. This is a complete scam and I am very disappointed by the celebrities that appeared to endorse this scam.

Rosemary D Bax
map-marker Munising, Michigan

Dispute

I ordered and paid for a sample of Vero Revive then immediately cancelled future orders. this was confirmed by your company. I now had to have my credit card issue a dispute and non payment for two unauthorized payments. I am not happy! Rosemary Duranseau 10/08/18
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Reason of review:
Return, Exchange or Cancellation Policy

Preferred solution: Confirm cancellation and no charges on my c.c.

Mary F Zvb

Will Charge Credit Card

I saw advertisement on Blackamericaweb.com. It was attached to an article that featuring Kandi Burruss as if it was her product. Stating both items for $9.99, but ended up being charged $93.79 in less than 2 weeks. When I called, they stated the time period was from the day it was shipped.... How can you justify shipping time and actual time it was in my possession. I asked them to cancel as I was returning items (only used 1 for 1 day) and I was told No, that it was beyond shipping date. However, when I attempted to locate the ad with the url link I followed, it was gone. In researching the company I see that this is not a product of Kandi Burruss as advertised. I informed the person that this was fraud and that I would be sending a complaint to better business bureau
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Loss:
$187
Cons:
  • Billed within 10 days no time to test
Reason of review:
Return, Exchange or Cancellation Policy

Preferred solution: Full refund

1 comment
Guest

Same thing with me! Khandi's skin care line, I agree to pay the shipping and handling pearly advertisements but it mediately got an alert from my credit card company they had five different charges on there and when I called the number they're saying I didn't opt out. My fault for trusting an RHOA!

Anonymous
map-marker Pomona, California

Cancel any future orders

need to CANCEL auto shipments of vero revive
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MICAELA F

SCAMMERS THAT USED MY CARD WITHOUT ANY PURCHASE

I asked online for a sample of a cosmetic product VERO REVIVE/ allias VELVET WELLNESS the shipping and handling was to be $4.95 I ended up with 2 charges of $4.95 debited from my card On August 23,2018 Furthermore without any purchase FROM this company tHEY debited my card in the amount of $93,87 on September 6,2018 They have refused to refund , tHE ARE GIVING THE RUN AROUND They are scammers And I do want my monies back for something I never purchased from them BEWARE of them They are dangerous people They ARE using different telephone numbers such as 1 83* 561 **** 1 85* 871 **** 184* 644 **** I hope people will read this review WARNING against these scammers Thank you for letting know the people at large M.Faltoyano
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Loss:
$99
Cons:
  • These people are scammers
Reason of review:
debited my card without any purchase

Preferred solution: Full refund

1 comment
Guest

This same scam has cost me nearly $400.00! I am in the process of trying to get a refund for something I did not order..I probably am just going to lose my money which is bad for an old 72 year old female who depends on SS for a living. I had no idea what this was about.

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